Privacy Policy

Introduction

United Charter Services CC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Jetcard membership services.

Information We Collect

Personal Data

We collect information that can be used to identify you, including your name, email address, telephone number, company details, passport information, and flight preferences.

Flight Booking Information

When you book flights, we collect travel preferences, dietary requirements, ground transportation needs, and other information necessary to provide you with a seamless private aviation experience.

Technical Data

Our servers automatically collect certain information when you access your client portal, including IP address, browser type, and usage patterns to improve our service.

How We Use Your Information

• To process flight bookings and manage your account
• To provide 24/7 concierge and customer service
• To send important updates about your membership
• To comply with aviation safety and regulatory requirements
• To improve our services and member experience

Data Protection

We implement industry-standard security measures to protect your personal information. All data is stored securely and accessed only by authorized personnel. We comply with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.

Information Sharing

We may share your information with:

• Aviation authorities as required by law
• Aircraft operators necessary for your flights
• Ground handling service providers
• Payment processing partners

We do not sell your personal information to third parties.

Your Rights

You have the right to access, correct, or delete your personal information. Contact your dedicated account manager or email info@jetcard.co.za for any privacy-related requests.

Contact Us

For questions about this Privacy Policy, please contact us at: